RETURN POLICY

A restocking fee of 20% will be applied to all returned items that are not defective, damaged, or incorrect.

Wool is not washable in a conventional washing machine. If an item has been washed and shrunk, a refund cannot be made.

Returned items must be returned in its original packaging and condition. Please pack items securely. Your package should be insured and prepaid.

All returns should include a written explanation for the return, along with name, address, and approximate date of purchase. If possible, please enclose a copy of your invoice. For prompt processing include a daytime phone number. Items returned soiled will be assessed a $35.00 cleaning charge in addition to a restocking fee if a restocking fee applies. Please send all returns and correspondence to our complete address.

All returns must be made within 30 days of item(s) delivery date.